Dr. Crystal Collier, PhD, LPC-S, a person in long-term recovery, therapist, educator, and author, has been working towards helping adolescents and adults who have mental illness, behavioral problems, and substance use disorders. With a passionate spirit and new ideas for reaching more people, the client contacted Seahawk to maintain and manage her two websites. From WordPress maintenance to security, we took up Dr. Crystal’s project to help her keep her site responsive and functional and achieve the desired results.
So, let’s know more about this project and see how we are assisting the client with our WordPress maintenance and support services for her websites.
About Client
- Websites: drcrystalcollier, knowyourneuro
- Project Duration: Ongoing
- Location: Houston, Texas
- Competence: Psychology
Problem Statement
Dr. Crystal has been working hard to provide valuable therapy and uniquely designed programs to reach and help people around. This required her to maintain her websites in a way that every user and potential client could navigate and understand the services offered.
The client was keen on our help managing and maintaining her websites with WordPress updates and fixing responsive issues she has been facing on mobile and tablets.
All in all, she needed a properly functional, up-to-date, and secure website to maintain and manage her services through the websites.
Our Solution: WordPress Maintenance and Support
When Dr. Crystal reached out to us, she wasn’t just looking for routine website maintenance; she was searching for a partner who understood the importance of her work and could ensure her online presence remained strong and reliable.
At Seahawk, we knew that her mission to help individuals struggling with mental health and behavioral challenges deserved nothing less than a flawless digital experience. Here’s how we made that happen:
WordPress Updates
We know how crucial keeping a website’s foundation solid is. That’s why we ensured Dr. Crystal’s WordPress platform was always up-to-date. Regular updates weren’t just about adding new features—they were about protecting her work, safeguarding her mission, and ensuring her message reached those who needed it most without any technical hiccups.
Plugin Updates
Plugins are the gears that keep a website running smoothly. We took special care to monitor and update all the plugins on Dr. Crystal’s sites, ensuring they worked seamlessly together. By keeping everything in sync, we helped her sites run like a well-oiled machine so she could focus on what really matters—helping others.
Theme Updates
A website’s theme is like its personality—it reflects the brand’s core values. We made sure that Dr. Crystal’s sites not only looked good but also functioned perfectly. By updating her themes regularly, we preserved the professional, compassionate image she’s built while ensuring every visitor, whether on a phone, tablet, or computer, had a smooth and engaging experience.
Fixing Responsive Issues on Mobile/Tablets
We live in a mobile world, and Dr. Crystal’s audience is no different. When she noticed her websites weren’t performing as well on mobile devices, we jumped in to fix the issues. Now, whether someone is seeking her help on their morning commute or from the comfort of their home, they can easily navigate her sites without any frustration.
WordPress Security and Support
In a world where digital threats are ever-present, we took extra steps to make sure Dr. Crystal’s websites were fortified against any security risks. We set up regular security checks and kept a watchful eye for anything unusual, so she could rest easy knowing her sites—and the people who visit them—were safe.
The Outcome
The outcome of our work with Dr. Crystal has been nothing short of rewarding:
✅Updated and Responsive Websites: Today, Dr. Crystal’s websites are more than just online platforms—they’re a vital resource for those seeking help. We’ve ensured they’re up-to-date and fully responsive, providing a seamless experience for anyone, anywhere.
✅Freedom to Innovate: With the technical details taken care of, Dr. Crystal has the space to dream bigger, innovate, and reach more people. She doesn’t have to worry about her websites slowing her down, which means she can put all her energy into what she does best—changing lives.
✅Peace of Mind: Our ongoing support means that Dr. Crystal can focus on her work without the constant worry of technical issues. We’re here to handle the maintenance so she can keep making a difference, one person at a time.
Client Feedback
Dr. Crystal has been with us for a while now, and her feedback truly warms our hearts. Here’s what she had to say about working with us:
This feedback reflects the strong partnership we’ve built with Dr. Crystal. For us, maintaining her websites isn’t just about updates and security—it’s about being there whenever she needs us, whether it’s to fix an issue or bring a new idea to life.
Dr. Crystal’s ongoing maintenance with us is a testament to her trust in our team. She knows that no matter what, we’ve got her back. We’re here to make sure her websites run smoothly so she can focus on the important work she’s passionate about.
And when she’s ready to try something new, we’re right there to help make it happen. At Seahawk, we’re proud to be part of Dr. Crystal’s journey, helping her create a digital space that reflects her dedication and passion.
Wrapping Up
This case study isn’t just about WordPress maintenance—it’s about partnership. At Seahawk, we’re proud to support clients like Dr. Crystal, who are making the world a better place. By taking care of her websites, we’re helping her take care of the people who need her most.
